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Delete Your Account

Account and Personal Data Deletion

Last updated: 26 June 2026

This page explains how to request the deletion of your SAĜO account and the personal data associated with it.

You may submit an account deletion request through the SAĜO Mobile app, the SAĜO website, or by contacting our support team if you are unable to access your account.

Account deletion is permanent. However, SAĜO provides a 30-day grace period before eligible personal data is permanently deleted or irreversibly anonymised. During this period, you may contact SAĜO Support to cancel the deletion request and reactivate your account.

You can request the deletion of your SAĜO account directly through the SAĜO Mobile app:

  1. Open the SAĜO Mobile app and sign in to your account.
  2. Go to Profile.
  3. Select Settings.
  4. Tap Delete Account.
  5. Review the account deletion information.
  6. Confirm your deletion request.
  7. You may optionally provide a reason for deleting your account.

Once your request has been submitted, you will receive confirmation that the deletion process has started.

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